At Karthikeyafarms, we strive to provide you with the best shopping experience possible, including reliable and efficient shipping. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Options and Rates
1.1 Domestic Shipping
Standard Shipping: Delivered within 5-7 business days. Rates are calculated based on the weight and dimensions of your order, as well as your shipping location.
Express Shipping: Delivered within 2-3 business days. Additional charges apply for express shipping, which will be calculated at checkout.
Overnight Shipping: Delivered the next business day for orders placed before [cut-off time]. Overnight shipping incurs a higher charge, which will be calculated at checkout.
2. Order Processing
2.1 Order Confirmation:
Once you place an order, you will receive an email confirmation with your order details. Please review your order carefully and contact us immediately if you notice any errors.
2.2 Processing Time:
Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may be longer. We will notify you of any significant delays.
3. Shipping and Delivery
3.1 Tracking Your Order:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
3.2 Delivery Times:
Delivery times are estimates and are not guaranteed. Factors such as weather conditions, carrier delays, and holidays can affect delivery times.
3.3 Delivery Attempts:
Our carriers will attempt to deliver your package according to their policies. If a delivery attempt is unsuccessful, you may need to contact the carrier to arrange for redelivery or pick up the package from a designated location.
4. Shipping Issues
4.1 Damaged or Lost Packages;
If your package arrives damaged or is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
4.2 Incorrect Shipping Information:
Ensure that your shipping information is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to update your shipping information, please contact us as soon as possible.
5. Contact Us
Company Name: Karthikeyafarms
Address: H.No. 1-4/47/141, Survey 47, Cozynooks, Kondapur, Near Rolling Meadows Entrance Hyderabad – 500084 Chitra Lekha, FCS, FCMA, MBA, LLB
We are committed to providing excellent customer service and ensuring your satisfaction with your purchase. Thank you for shopping with Karthikeyafarms.
